Instructions
Each group will complete a write -up in response to a case study question. The group leader is chosen by the other members of the group and must be identified in the group submissions. The group leader will coordinate the case study write-up and will receive 2 extra points. If the group does not agree upon a group leader, no one in the group will received the 2 extra points. Each student will be responsible for submitting the completed case study. (Meaning everyone turns in an identical copy of the finished assignment.) If group members fail to submit identical projects, a penalty will be assessed to all group members. (Hint: Make sure that the entire group agrees on the final copy.) Anyone not submitting to the drop box before the close of the drop box will automatically receive 0% (no exceptions). Group members that fail to submit will not have a negative effect upon the grades of other members of their group.
All groups are required to use Google Docs for this assignment. All groups are required to invite Professor Richard to the Google Doc for the project with the ability to edit by November 12th. The invitation should be made by the group leader. Failure to meet the November 12th deadline will result in 10% penalty for the entire group. Failure to invite Professor Richard with the ability to edit before November 15th will result in an additional 20% penalty (30% total penalty) for the entire group. The group leader needs to send an email to Professor Richard by November 12th that identifies herself or himself as the group leader for this case study to receive the credit for being the group leader.
Balanced Scorecard
Case #3
Real World
Each group will visit the Web site of one company that uses the balanced scorecard to evaluate the company’s performance. (Each group must choose and agree to only one company.) Identify the performance measures used by the company on its balanced scorecard. You need to identify at least performance 3 measures for the company that you chose. For each measure, identify whether the measure best fits the innovation, customer, internal process, or financial dimension of the balanced scorecard.
Pencil Write a 1 to 2 page analysis that clearly identifies each performance measure used by the company. You need to identify at least performance 3 measures for the company that you chose.For each measure, identify whether the measure best fits the innovation, customer, internal process, or financial dimension of the balanced scorecard. Include your reasoning for your choice of category for each measure. Make sure you clearly state which company that was visited along with the specific source web page (s) for where you obtained balanced scorecard information. A generic company web page will not be accepted.
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