Minor Changes?Big Risk, a Tale of Woe!
A large and very well known healthcare organization sported a very large mainframe infrastructure to run the software to support its patient care function. This consisted of billing, patient records, administrative software, and 150 applications to support general practice. Now, it is very common to receive upgrades continually for this software. This discussion question will be used to analyze the concept of risk and the need for planning strategies to minimize risks to the organization.
In this scenario, one particular upgrade, or, as Information Technology (IT) folks call it in the trade, code fix, created a significant problem that prompted a process change that made subsequent code fixes into mini-projects themselves. At this time, the primary actions around implementing these code fixes were cursory testing to make sure the software didnt break the system and then coordinating a time to implement it into production (live environment). This code fix to the billing system was one of the many that came through.
The fix was implemented at midnight on a Tuesday and became a colossal failure. The billing system was so broken that workers were sent home for 3 days because there was no work for them. The estimated loss in revenues during this period of 3 days until the system could be brought back online exceeded $1 million dollars per day. The vendor was immediately involved, and the organization requested a fix for the fix.
As a new project analyst that started work 3 weeks prior to this event and being a very bright individual, you are instructed to spearhead the new fix coming to fix the system and to ensure that no future problems like this occur again.
What are your first steps? How would you plan to handle this upcoming fix? How would you plan for handling the potential risk with this planned fix?
Why Choose Us
Top quality papers
We always make sure that writers follow all your instructions precisely. You can choose your academic level: high school, college/university or professional, and we will assign a writer who has a respective degree.
Professional academic writers
We have hired a team of professional writers experienced in academic and business writing. Most of them are native speakers and PhD holders able to take care of any assignment you need help with.
If you feel that we missed something, send the order for a free revision. You will have 10 days to send the order for revision after you receive the final paper. You can either do it on your own after signing in to your personal account or by contacting our support.
All papers are always delivered on time. In case we need more time to master your paper, we may contact you regarding the deadline extension. In case you cannot provide us with more time, a 100% refund is guaranteed.
Original & confidential
We use several checkers to make sure that all papers you receive are plagiarism-free. Our editors carefully go through all in-text citations. We also promise full confidentiality in all our services.
24/7 Customer Support
Our support agents are available 24 hours a day 7 days a week and committed to providing you with the best customer experience. Get in touch whenever you need any assistance.
Try it now!
How it works?
Follow these simple steps to get your paper done
Place your order
Fill in the order form and provide all details of your assignment.
Proceed with the payment
Choose the payment system that suits you most.
Receive the final file
Once your paper is ready, we will email it to you.
No need to work on your paper at night. Sleep tight, we will cover your back. We offer all kinds of writing services.
You are welcome to choose your academic level and the type of your paper. Our academic experts will gladly help you with essays, case studies, research papers and other assignments.
Admission help & business writing
You can be positive that we will be here 24/7 to help you get accepted to the Master’s program at the TOP-universities or help you get a well-paid position.
Editing your paper
Our academic writers and editors will help you submit a well-structured and organized paper just on time. We will ensure that your final paper is of the highest quality and absolutely free of mistakes.
Revising your paper
Our academic writers and editors will help you with unlimited number of revisions in case you need any customization of your academic papers
Hello The Homework Helpers Support