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Respond to your classmate’s discussion post with 250 words and 2 references under each classmate’s response for full credit. Address if you agree or disagree and why and add to the response in a scholarly way which enriches the discussion.

1) Kathy Rivero

Topic 6 DQ 1 (Obj. 6.1)

Good morning,

One form of resistive behavior that’s problemic when presented as difficult by a group member’s would be in regard to conflict. Conflict is normal especially in group setting where there is differences in of opinions, beliefs, and cultures.

When expanding the group conversation beyond our individual coaching engagements to team or group it’s important for the group leader new or experience to know how to deal with difficult clients. “It is important to remember that tricky issues will emerge in a group or team coaching engagement when people do not feel safe, valued or heard. This points to the importance of building trust and connection amongst your group members and spending time early on getting to know them”(Britton, 2014).

There are several types of difficult clients. There are clients that challenge everything you say. There are ones that are defocused and always looking at other group members and what they’re doing and they wander off. There are ones that have side conversations, there’s the joker and the devil’s advocate.

Client resistance is one of many clinical challenges counselors regularly face. Counselors should understand that resistance is a normal client reaction. Its presence in session should be expected and not come as a surprise. Once counselors become familiar with resistance and what it looks like they can begin to see it for its true therapeutic value. Client resistance usually signifies that a particularly distressing issue has been brought to the forefront for the client. This issue might be central to the work both counselor and client are trying to achieve. Rather than avoiding the issue, researchers suggest that client resistance should be addressed. Counselors need to employ a variety of strategies to productively use the client’s resistance to move therapy forward” (Watson, 2014).


Britton, Jennifer 2014, 12 Types of Difficult Participants in Group and Team Coaching & How to Deal With Them, Retrieve from:

Watson, Joshua C, Addressing Client Resistance: Recognizing and Processing In-Session Occurrences, Retreive from:

2) Laura Pipoly

Topic 6 DQ 1 (Obj. 6.1)

Frank and class,

Thanks for sharing your thoughts in terms of the most difficult group members to manage. I have had my share of interrupters and it depends on the setting and population in terms of how often this might occur.

One technique that I have found useful is to buy a light up ball and when the light goes off the members time for speaking is up. Only those with the ball are able to speak. This is similar to the idea of a “talking stick” and does cut down on speaking out of turn, although the downside is it reduces spontaneous discussion and is a more structured approach.

Would this technique or something similar work with your population and setting?


3) Randi Whittington

Topic 6 DQ 1 (Obj. 6.1)

There are many different types of resistive behaviors that can be problematic to the group like conflict, scapegoating, resistance or members not participating, withdrawal and monopolizing. In group therapy the overall success of the group will depend on how well the group can work together, interact and get along with one another. I think the most problematic kind of resistive behavior could be conflict whether it be external conflict with other members or internal conflict within themselves if it is not dealt with the correct way. Having a good strategy for conflict resolution when conflict does arise can actually turn conflict into a good way to create cohesiveness within the group by identifying the problem and giving the members the chance to voice their opinions and views on the conflict and can come to a mutual understanding. However conflict can also become problematic when the conflict becomes more personal and group members start voicing negative comments towards other members and the discussion begins to takes up too much time resulting in the group focusing on the conflict and not working through the issues at hand and focusing why they are in group therapy in the first place. Another behavior that can be problematic is resistant members. “Clients who feel they are forced or coerced to attend groups (e.g., by a spouse, probation officer, employer) are often not happy and, consequently, participate minimally, if at all.” (“Conducting and Managing Groups”). If members feel forced to be in the group, they are less likely to participate which can ultimately be problematic for the entire group. If you have one member not participating it could garner negative emotions and feelings towards the resistant member and be harmful to the overall cohesive nature of the group. All in all, you will have many different problematic incidents within group therapy but as long as you have a good conflict resolution plan in order to deal with the problematic behaviors you can avoid having those problems become exponentially larger than they are. A good way to deal with these behaviors is to really look into the underlying issues, make sure the members have the space to communicate without judgement or bias and just make sure they felt heard in order to build that trusting relationship within the group.

Conducting and Managing Groups. (n.d.). Retrieved March 1, 2020, from…

4) Phillip Swanson

Topic 6 DQ 2 (Obj. 6.2)

When dealing with individuals in group therapy who are chronically late, it is important to understand the mindset of the person who engages in such activity. According to Formica, a person who is chronically late is somewhat motivated by the idea that their needs are more important than the people to whom they are responsible; tardy individuals have a perception that others do not see them as important, so they impose themselves on a situation, subsequently validating their own perceived unworthiness (2008). Being late seems to be a series of decisions resulting from a dichotomy in perceived reality. Either the individual believes that their problems are more important than others, or the person believes that others do not view them as important; there is the potential that it may be a combination of both.

The best course of action is to move forward, plot a course, and keep the group process alive and growing. According to Bernard and MacKenzie, many counselors would terminate sessions with a chronically late client, but that is not always the best option; as long as the client is not directly impeding the group’s progress, it is the job of the counselor and group to deal with the tardiness and chronic maladaptive behavior in whatever way possible (1994, p. 138). The point is to keep the group moving forward. Rather than condemning the behavior outright and dismissing anyone who misses groups after a certain point, it seems much more effective to simply accept their tardiness and allow the individual to get caught up as much as they can. Tardiness could very likely be a recurring symptom of what brought them to treatment to begin with and dismissing them for that could be construed as punishing the person for the very thing that brought to therapy in the first place.


Bernard, H., & MacKenzie, K. (1994). Basics of group psychotherapy. New York: Guilford Press.

Formica, M. (2008, December). Tardiness, Self-worth and Being Present. Retrieved from

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