MBA 575 Westmont Staff Role for Excellence & Organizational Learning Discussion INSTRUCTIONS: Please post your discussion responses to at least two of the

MBA 575 Westmont Staff Role for Excellence & Organizational Learning Discussion INSTRUCTIONS:

Please post your discussion responses to at least two of the following topics/questions listed below. At least 10 sentences per response. After you are finished with that You must also comment your feedback and opinions on at least TWO discussion posts made by other members of the class. You are encouraged to add examples from your personal experiences and outside readings to further strengthen your arguments.

Discussion Topics:
1. Explain how cultural values reflected in organizations, and the impact of dysfunctional organizational culture on performance.

2. Suppose a class project requires you to assess the quality culture in a specific organization. How would you deterine if the organization has an established quality culture.

3. “A culture of performance excllence is very different from a traditional management culture.” Discuss.

4. Based on your reading, explain what organizations need to do to drive change successfully.

5. What role should employees and middle managers play to achieve quality and performance excellence.

6. Discuss the common barriers to culture change, and explain strategies to overcome these barriers.

7. Quality experts observe that there is no single approach to achieving quality excellence and that each organization should select its own pathway to quality and performance excellence. Explain with the help of examples.

8. The International Quality Study found that there are only five universal best practices that are likely to improve performance in most organizations: (1) cycle time analysis, (2) process value analysis, (3) process simplification, (4) strtagic planning, and (5) formal supplier certifiection. Discuss any two of the above five best practices.

9. Explain a “learning organization”, and discuss how the Baldrige Criteria provides a framework for organization learning.
10. Discuss the importance of “self-assessment” for organization learning and performance improvement.
11. Based on your readings, explain why small businesses and non-profits are slow to adopt quality improvement initiatives and what they should do to more vigorously persue quality improvement?