BUS212 Phoenix Week 4 Multinational Corporation Case Study Worksheet For decades McDonalds has been the undisputed king of global food franchising. With more than 34,000 restaurants in over 118 countries and serves more than 69 million customers every day. So how did McDonalds become such a global powerhouse? It certainly didnt get there through hamburgers alone. Since it first began expanding overseas, McDonalds has been careful to include regional tastes on its menus along with the usual Big Mac and French fries. For instance, in Thailand patrons can order the Samurai Burger, a pork-patty sandwich marinated in teriyaki sauce and topped with mayonnaise and a pickle. If fish is more your taste, try the Ebi Filet-o shrimp sandwich from Japan. McDonalds is also careful to adapt its menus to local customs and culture. In Israel, all meat served in the chains restaurants is 100 percent kosher beef. The company also closes many of its restaurants on the Sabbath and religious holidays. McDonalds pays respect to religious sentiments in India as well by not including any beef or pork on its menu. For more examples, go to www.mcdonalds.com and explore the various McDonalds international franchises websites. Notice how the company blends the culture of each country into the restaurants image. McDonalds main global market concern as of late has been Asia. So far McDonalds strategy seems to be working. In Shanghai the companys Hamburger University attracts top-level college graduates to be trained for management positions. Only about eight out of every 1,000 applicants makes it into the program, an acceptance rate that is even lower than Harvard! McDonalds is reaching out further in Asia where it opened its first store in Vietnam in 2014. The Vietnamese location in Ho Chi Minh City is the countrys very first drive-thru restaurant. Bringing McDonalds to Vietnam is a dream come true for Henry Nguyen, founder of Good Day Hospitality, who has been wanting to introduce the brand to Vietnam for over a decade. Nguyen brought in 20 top McDonalds employees from Australia to help aid in the opening while also sending prospective Vietnamese employees to Queensland to learn the ropes in a real-life restaurant setting. In the end, one can only hope that McDonalds remains dedicated to quality as it continues adapting and expanding into the global market. Multinational Corporation Case Study Analysis
BUS/212 Version 3
University of Phoenix Material
Multinational Corporation Case Study
McDonalds: Over 100 Cultures Served
For decades McDonalds has been the undisputed king of global food franchising. With more than 34,000
restaurants in over 118 countries and serves more than 69 million customers every day.
So how did McDonalds become such a global powerhouse? It certainly didnt get there through
hamburgers alone. Since it first began expanding overseas, McDonalds has been careful to include
regional tastes on its menus along with the usual Big Mac and French fries. For instance, in Thailand
patrons can order the Samurai Burger, a pork-patty sandwich marinated in teriyaki sauce and topped with
mayonnaise and a pickle. If fish is more your taste, try the Ebi Filet-o shrimp sandwich from Japan.
McDonalds is also careful to adapt its menus to local customs and culture. In Israel, all meat served in
the chains restaurants is 100 percent kosher beef. The company also closes many of its restaurants on
the Sabbath and religious holidays. McDonalds pays respect to religious sentiments in India as well by
not including any beef or pork on its menu. For more examples, go to www.mcdonalds.com and explore
the various McDonalds international franchises websites. Notice how the company blends the culture of
each country into the restaurants image.
McDonalds main global market concern as of late has been Asia. So far McDonalds strategy seems to
be working. In Shanghai the companys Hamburger University attracts top-level college graduates to be
trained for management positions. Only about eight out of every 1,000 applicants makes it into the
program, an acceptance rate that is even lower than Harvard! McDonalds is reaching out further in Asia
where it opened its first store in Vietnam in 2014. The Vietnamese location in Ho Chi Minh City is the
countrys very first drive-thru restaurant. Bringing McDonalds to Vietnam is a dream come true for Henry
Nguyen, founder of Good Day Hospitality, who has been wanting to introduce the brand to Vietnam for
over a decade. Nguyen brought in 20 top McDonalds employees from Australia to help aid in the opening
while also sending prospective Vietnamese employees to Queensland to learn the ropes in a real-life
restaurant setting. In the end, one can only hope that McDonalds remains dedicated to quality as it
continues adapting and expanding into the global market.
Copyright © 2018 by McGraw-Hill. All rights reserved.
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Multinational Corporation Case Study Analysis
BUS/212 Version 3
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Case Analysis Questions
1. Explain in 175 words what makes a company a multinational corporation.
A multinational corporation are a company or organization that has other assets in multiple
countries, other than their home country. These companies have set up organizations in other
countries and operate based on the laws and regulations of that therein country with enough
capital to expand into other countries. These businesses are in accordance with the law, rules,
government, cultural, and diversities of that country. The also produce huge resources in terms
of innovation, capital, information, and people and help out the local economy. Multinational
companies have operations in production, marketing, and service. They are also able to adapt to
various environments like economic, legal, political, social, and technological. As a
multinationalcompany you must deal with a variety of currencies from multiple countries having a
bank institution that can deal with your constant changes will be helpful. High efficiency of mass
production that leads to economic scale, adoption of advanced technology to increase the speed
of production. As well as professionally management and superior marketing skills to use
resources more efficiently.
2. Complete the chart in a total of 350 words using 3 to 5 examples of multinational
corporations.
Name of multinational corporation
Defining characteristics of the company
that make it a multinational corporation.
Copyright © 2018 by McGraw-Hill. All rights reserved.
Multinational Corporation Case Study Analysis
BUS/212 Version 3
3. Reading through the McDonalds Case Study, it is apparent that McDonalds is very
successful. Identify 2 to 3 strategies that McDonalds is using that are contributing to
their success.
1.
2.
3.
4. Determine in 175 words whether any of the identified strategies are more important or
useful than the others.
5. Assess in 175 words whether pricing strategies are important or useful for McDonalds.
Copyright © 2018 by McGraw-Hill. All rights reserved.
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