HCS325 Phoenix The Role of a Health Care Manager Reflection As you finish the Health Care Management course, refer back to The Role of a Health Care Manage

HCS325 Phoenix The Role of a Health Care Manager Reflection As you finish the Health Care Management course, refer back to The Role of a Health Care Manager worksheet. As you create your reflection, think about the following proposed topics as well as how your opinion and definitions have changed as a result of the material covered in class.

Write a 700-word paper summarizing your thoughts and reflection on your perspective of what are the roles and responsibilities of a health care manager. It may help to reflect on the following:

Has your definition of a health care manager changed based on this course? Why or why not? Discuss your rationale.
What skills and knowledge do you need to develop to prepare yourself to become a health care manager?

Format your summary according to APA guidelines.

Click the Assignment Files tab to submit your assignment. University of Phoenix HCS/325 Grading Rubric
WEEK 5 ASSIGNMENT: THE ROLE OF A HEALTH CARE MANAGER REFLECTION PAPER
Content
Points
Points Additional
Available Earned Comments:
60 Percent
3
3/3
In the paper, the student reflects upon their definition of a health care
manager throughout our course:
• As you finish the Health Care Management course, refer back to
The Role of a Health Care Manager worksheet you completed
from week 1.
•
As you create your reflection, think about the following proposed
topics as well as how your opinion and definitions have changed
as a result of the material covered in class.
• Has your definition of a health care manager changed based on
this course? Why or why not? Discuss your rationale.
• What skills and knowledge do you need to develop and prepare
yourself to become a health care manager?
Organization/Development
Points
Points Additional
Available Earned Comments:
20 Percent
1
•
•
1/1
Write a 350- to 700-word paper summarizing your thoughts and
reflection on your perspective of what are the roles and
responsibilities of a health care manager.
The material is logical, flows, and reviews the major points.
Mechanics
Points
Points Additional
Available Earned Comments:
20 Percent
1
•
1/1
Format your paper according to APA guidelines and follow all
rules of grammar and spelling is correct.
Total
Total
Available Earned
5
The Role of a Health Care Manager
HCS/325 Version 9
1
University of Phoenix Material
The Role of a Health Care Manager
Health care management is a growing profession. These managers are expected to manage inpatient
and outpatient care facilities as well as non-direct care settings. Therefore, it is important for health care
managers to understand the complexity of its roles and functions to build the necessary skills to help
them be successful.
Complete the following table in which you identify and discuss the role of the health care manager in the
following functions: organizing, planning, controlling and leading. In the spaces provided, ensure you
identify and discuss them according to these guidelines:
•
•
•
Define each of the functions listed. You must define the function in your own words; do not copy the
definition from a textbook.
Identify and discuss the role of a health care manager in the given function.
Provide an explanation that illustrates the role of a health care manager as it applies to the function in
the health care Industry.
Save the completed worksheet as a Microsoft® Word document with your name in the file name.
Click the Assignment Files tab to submit the file to your facilitator.
Submitted by: [Type your name here.]
Function
Identify the role of a health care manager in
the function stated.
Provide an explanation that illustrates
the role of a health care manager as it
applies to the function in the health
care Industry.
Organizing
Organizing involves coming up with an
organization structure and allocating resources
in an effective manner to ensure the objectives
of the organization are achieved. The structure
in this case refers to the framework that guides
effort. Often, managers represent the structure
in a chart in which the graphical relationships
between different offices are shown. Also,
organizing involves designing job tasks and
deciding who does what. Moreover,
organization involves clustering job tasks or
departmentalization according to functions,
products, clients, or geographical locations. In
a healthcare setting, organizing role of
management includes developing new job
tasks, job redesigning to improve vertical and
horizontal integration, and reducing/increasing
specialization in order to enhance productivity
(Wallick & Stager, 2002).
Manager’s role is to ensure the
organization structure and job tasks
conform to what other organizations
are doing in the healthcare industry.
For example, they are expected to
ensure the structure is suitable for the
kind of services offered. This may
include structures that are focused on
continuously improving patient care.
Copyright © 2017 by University of Phoenix. All rights reserved.
The Role of a Health Care Manager
HCS/325 Version 9
2
Planning
Planning involves setting of objectives or goals
and deciding on how they will be achieved.
When planning, managers take into
consideration the environmental factors that
affect their organization and the future.
Examples of plans include strategic plans,
operational plans, and tactical plans. In the
healthcare setting, manager plan by scanning
the environment, coming up with a set of shortterm or long-term goals/objectives, and
determining how to act. Good planners know
what is important for the healthcare facility. For
example, some of the key areas to be included
in planning include deployment of better
information systems, improving office
management, and enhancing patient care.
Good planning leads to greater efficiency and
productivity, and increased funding or sales.
Planning is an essential aspect of the
healthcare industry. Mangers have to
design strategic, tactical, and/or
operational plans that improve service
delivery in the healthcare industry as a
whole. Thus, they work together with
other managers from other healthcare
organizations to develop plans that
promote patient care and satisfaction.
Controlling
Controlling is the function of management
which involves setting performance or output
standards and ensuring actual performance is
consistent with these standards. It involves
coming up with a set of standards, measuring
performance based on these standards, and
correcting inconsistencies where applicable. In
healthcare settings, standards are very
important because they ensure the safety of
both staff and patients. Effective healthcare
managers are familiar with the best healthcare
standards. For example, they are expected to
be conversant with medical standards, bedside
experience, and front office management.
Their role is to establish these standards in
their organization and continuously compare
performance against these standards to
establish and correct deviations (Mintzberg,
1973).
Usually, there are established
standards of care which all healthcare
organizations must adhere to. As such,
managers ensure they understand
these standards and implement them
in their organizations. Additionally,
they are involved in establishing and
improving healthcare standards for the
industry.
Leading
Leading refers to using social and informal
sources of influence to motivate, encourage, or
inspire action. Good organizational leaders are
loved by their subordinates. The subordinates
are enthusiastic about what they do, and they
are quick to put in extra effort. In healthcare
organizations job tasks are very engaging.
Thus, employees need strong leaders who can
continuously charge their spirits and give them
incentives to maintain high levels or
performance which involves building trust.
Typically, leading involves listening to the
concerns of all staff and showing interest in
what matters most to them. The leader’s job is
to make the long working hours and difficult
times worth everything.
Good leadership is desired to make an
organization exceptional in relation to
the industry. Often, excellent
healthcare organizations stand out
above the rest due to good leadership.
This is because members of staff are
happy and give their best which
enables patients to get the best
service in the industry.
Copyright © 2017 by University of Phoenix. All rights reserved.
The Role of a Health Care Manager
HCS/325 Version 9
References:
Buchbinder, S. B. Introduction to Health Care Management. [University of Phoenix]. Retrieved
from https://phoenix.vitalsource.com/#/books/9781284119725/
Mintzberg, H. (1973). 1973 The nature of managerial work. New York: Harper and Row.
Wallick, W. G., & Stager, K. J. (2002). Healthcare managers’ roles, competencies, and outputs in
organizational performance improvement/Practitioner response. Journal of Healthcare Management,
47(6), 390.
Copyright © 2017 by University of Phoenix. All rights reserved.
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